Access Corrections is one of the most common ways to send money to an inmate. A service of the Keefe Group, it funds trust and phone accounts and handles bail, court, parole, and probation payments — online, by phone, at a kiosk, or even with cash at a retail store through CashPayToday.
This guide explains what Access Corrections covers, every way to make a deposit, how CashPayToday works for cash payers, the fees and posting times to expect, and how to reach 24/7 support.
Go to accesscorrections.com → Send Money, pick the state/facility, enter the inmate's ID, and pay by card — or call 1-866-345-1884 (24/7, bilingual). To pay cash, use CashPayToday (1-844-340-2274) at a participating retailer. Confirm the facility uses Access Corrections before paying.
Access Corrections is part of the Keefe Group, a large corrections-services company that also runs ICSolutions (communications) and Access Securepak (care packages). Access Corrections is the money side of that family: it provides secure deposits to inmate trust and phone accounts and processes justice-related payments in many state and county systems.
Because it's the designated deposit vendor at a lot of facilities, Access Corrections is often the fastest official way to get money onto an incarcerated person's books. Always confirm on the facility's inmate-services page that it uses Access Corrections, since other facilities use JPay, ViaPath/TouchPay, or another provider.
Deposit spendable money for commissary and everyday needs.
Fund a phone account so calls can connect where supported.
Post bail and pay court fees where the agency allows.
Make supervision-related payments online.
Pay cash at a retail store like Dollar General or Family Dollar.
Some facilities also use Access for secure electronic messaging.
If you don't have a card or prefer cash, CashPayToday lets you deposit at a participating retail store such as Dollar General or Family Dollar. Enroll online at CashPayToday, generate a barcode, and pay cash at the register. It's a helpful option for family members without bank accounts.
Access Corrections charges a transaction fee that generally scales with the amount and method; the fee is shown before you confirm. Posting times vary by facility — online and kiosk deposits are usually quick, while cash and some methods may take longer. To manage cost and avoid problems:
| Need | Contact |
|---|---|
| Customer service (24/7, bilingual) | 1-866-345-1884 |
| CashPayToday (cash deposits) | 1-844-340-2274 |
| Website | accesscorrections.com |
| Parent company | Keefe Group |
See also our guide on sending money to an inmate.
Most Access Corrections problems trace back to a small handful of avoidable mistakes. The biggest is sending money to the wrong record: a mistyped inmate ID, a common name matched to the wrong person, or a deposit sent to a facility your loved one has already left. Before you pay, verify the inmate's ID number and current facility — if they were recently transferred, their account may now live at a different institution, and money sent to the old one can be slow or difficult to recover. Selecting the correct state and facility in the Send Money flow is just as important as the dollar amount.
Fees are the other thing to watch. Access Corrections charges a transaction fee that generally grows with the amount and varies by method, and it's shown before you confirm — so it pays to compare. If you send money regularly, a single larger deposit is often more fee-efficient than several small ones, and CashPayToday at a retail store can be a good route when you're paying in cash. Keep every confirmation and receipt number; if a deposit is delayed, the 24/7 bilingual support line can trace it far faster with that reference in hand.
Finally, be alert to fraud. Scammers impersonate corrections vendors and pressure families to "release," "verify," or "unlock" funds — often by demanding gift cards or wire transfers to an unfamiliar account. Access Corrections does not work that way. Deposit only through accesscorrections.com, its app, a facility kiosk, the official 1-866-345-1884 line, or CashPayToday. If anyone rushes you or routes you off those channels, stop and confirm directly with the facility.
Whichever vendor a facility uses, the first step is always the same: confirm where the person is being held and which company that facility is contracted with. Our free tools help you do exactly that, then point you to the right official account, deposit method, and support line.
