🗓 Updated: July 2026📦 Care Packages🕐 7 min read · 1300 words
Access Securepak: How to Send an Inmate Care Package (2026 Guide)
AllRecentArrests.us
· Published
· Updated
· 1300 words · 7 min read
Want to send your incarcerated loved one snacks, food, or hygiene items? At most facilities you can't just mail a box from home — you order through an approved vendor, and one of the most common is Access Securepak. Part of the Keefe Group, Access Securepak fulfills pre-approved care packages ordered by family and friends and ships them directly to the facility.
This guide explains what Access Securepak is, why personal packages are usually banned, how to order step by step, the spending limits and approved-item rules, and how to get help.
⚡ Quick Answer
Order at accesssecurepak.com: create an account, use the agency locator to pick the exact facility and inmate, add approved items, and check out by card — or order by phone at 1-800-546-6283. Items and spending limits are set by the facility, not you. Confirm the facility uses Access Securepak before ordering (some use Union Supply, Walkenhorst's, or iCare).
Who Access Securepak Is
Access Securepak is the care-package arm of the Keefe Group, the same corrections company behind ICSolutions (communications) and Access Corrections (deposits). It runs facility-specific catalogs: when you select your loved one's institution, the site shows only the products, brands, and quantities that facility has approved. You order and pay; Access Securepak assembles and ships the package directly to the facility for delivery.
This vendor model exists because packages come pre-screened from a trusted source, which is why so many state and county systems use it. You may also see the catalog under names like AccessCatalog.com.
Coverage: Nationwide, across many state DOCs and county jails. Orders can be placed online, by phone, or with pre-printed forms.
Advertisement
Why Approved Vendors Only
Most facilities prohibit personal packages from home because a homemade box is a common way contraband enters a jail or prison. By funneling all care packages through an approved vendor like Access Securepak, the facility ensures every item is on its approved list and shipped sealed from the vendor.
Tip: If your facility uses Access Securepak, don't waste money mailing your own snacks — they'll be rejected. Order the equivalent approved items through the catalog instead.
What You Can Send
Snacks & Food
Chips, cookies, candy, pastries, and ready-to-eat meals.
Drinks
Coffee, drink mixes, and other approved beverages.
Hygiene
Soap, shampoo, and personal-care items the facility allows.
Clothing
Approved apparel such as thermals, socks, and shoes at some facilities.
Electronics
Personal electronics like radios or earbuds where permitted.
Seasonal Packages
State-specific approved quarterly or holiday packages.
The exact selection is controlled by the facility — two institutions can have very different catalogs.
Advertisement
How to Order Step by Step
Confirm the facility uses Access Securepak. Check its inmate-services page. If it lists Union Supply, Walkenhorst's, or iCare, use that vendor instead.
Use the agency locator. Select the correct state, facility, and the inmate you're sending to.
Add approved items. The catalog only shows what's allowed; build your cart within the limits.
Check out. Pay by debit or credit card, or call 1-800-546-6283 to order by phone.
Spending Limits & Rules
Spending limits and package frequency are set by the facility and enforced in the catalog. Some facilities cap orders (for example a weekly dollar limit, or a set number of packages per quarter). To avoid a rejected or returned order:
Stay within the dollar and quantity limits shown for the facility.
Order only from the approved catalog for that institution.
Enter the inmate's name and ID exactly as required.
Check delivery windows — some facilities deliver packages on a set schedule.
A care package is only helpful if it actually reaches your loved one, so it's worth understanding how delivery works and what causes problems. Access Securepak assembles your order and ships it to the facility, which then distributes it — often on a set schedule rather than the day it arrives. That means a package ordered today may be handed out on the facility's next distribution day, so plan around birthdays, holidays, or a low commissary balance by ordering well ahead rather than at the last minute.
Rejections almost always come down to the same causes: ordering items the facility hasn't approved, exceeding the dollar or quantity limit for that institution, or entering the wrong inmate ID or housing information. The catalog is built to prevent most of this by showing only approved items for the facility you select — which is exactly why choosing the correct facility and inmate at the start matters so much. If your loved one is on a restricted status or has been transferred, an order that looked fine can still be turned away, so confirm their current location and standing before you check out.
Advertisement
A few habits keep orders smooth: stay within the posted limits, double-check the ID and spelling, keep your order confirmation, and note the facility's package frequency (some allow one package per week, others one per quarter). If an order is returned or an item is missing, contact Access Securepak customer service at 1-800-546-6283 with your order number so they can explain what happened and, where appropriate, arrange a correction or refund.
Order ahead — packages ship to a facility distribution schedule.
Stay within the facility's approved items and spending limits.
Enter the correct inmate ID, name, and housing details.
Confirm the person's status and current facility before ordering.
Keep your order number in case you need support at 1-800-546-6283.
Frequently Asked Questions
Can I mail my own care package instead?
Usually no. Most facilities ban personal packages and require an approved vendor like Access Securepak, so items arrive pre-screened. A homemade box will likely be rejected.
Who decides what I can send?
The facility. Access Securepak's catalog only displays the items, brands, and quantities that institution has approved.
Is there a spending limit?
Yes, and it varies by facility — some cap the dollar amount per week or the number of packages per quarter. The catalog enforces the limit.
How do I order by phone?
Call 1-800-546-6283 with the facility and inmate details to place an order without using the website.
Find, contact, and support your loved one
Whichever vendor a facility uses, the first step is always the same: confirm where the person is being held and which company that facility is contracted with. Our free tools help you do exactly that, then point you to the right official account, deposit method, and support line.
This support page is provided by AllRecentArrests.us as a free public resource. We are not affiliated with, endorsed by, or sponsored by Access Securepak or any correctional vendor, and we receive no commission from them. Company names, phone numbers, fees, and policies change often and vary by facility — always confirm the current details on the vendor's official website and with the specific jail or prison before sending money or placing an order. Nothing here is legal or financial advice.
