🗓 Updated: July 2026📦 Commissary & Food🕐 7 min read · 1250 words
Aramark iCare: How to Send Inmate Gift & Food Packages (2026 Guide)
AllRecentArrests.us
· Published
· Updated
· 1250 words · 7 min read
iCare, powered by Aramark, is a popular way for families to send approved gift packages — snacks, meals, and hygiene items — to an incarcerated loved one. Aramark is one of the largest correctional food-service and commissary companies in the country, and iCare is its family-facing gift program, ordered at icaregifts.com.
This guide explains what iCare offers, how it relates to a facility's commissary and food service, how to order, the delivery and frequency limits, and how to reach customer service.
⚡ Quick Answer
Order at icaregifts.com: find the facility and inmate, browse the personalized approved catalog, and check out by card. iCare delivers on the facility's commissary schedule, and many facilities limit packages (often once a week or once a month). Confirm the facility uses iCare before ordering — others use Access Securepak, Union Supply, or Walkenhorst's.
Who Aramark & iCare Are
Aramark is a large services company with a major corrections division that manages food service and commissary operations in jails and prisons nationwide. iCare is Aramark's gift-package program for families: instead of the inmate buying items from their own account, a family member or friend sends a curated, approved package from the outside.
Because Aramark frequently runs both the facility commissary and the iCare gift program, the items, pricing, and delivery are coordinated with what's already available inside. If your facility uses iCare, you'll order through icaregifts.com.
Coverage: Nationwide, at facilities where Aramark provides commissary/food service. iCare customer service generally operates 7 days a week.
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iCare vs. Commissary & Food Service
Food Service
The daily meals Aramark prepares for the whole facility under its contract.
Commissary
Items the inmate buys for themselves from their trust account inside the facility.
iCare Gift
A package you send from the outside as a gift, delivered on the commissary schedule.
In short: commissary is money the inmate spends on themselves; iCare is a gift you send them. For more on commissary, see our prison commissary explained guide.
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What's in an iCare Package
iCare packages are pre-built bundles the facility has approved, such as snack boxes, premium meal packages, and hygiene sets. Examples of the kinds of packages offered include care packages combining chips, cookies, candy and drinks; hot-meal or fresh-food options at some facilities; and men's/women's hygiene bundles. Availability and pricing depend entirely on the facility.
Tip: Packages are curated bundles, so you usually pick from ready-made options rather than building item by item. Choose one that fits the facility's frequency and storage limits.
How to Order Step by Step
Confirm the facility uses iCare. Check its inmate-services page. If it lists another vendor, use that one.
Go to icaregifts.com. Search for and select your loved one's facility.
Find the inmate. Enter the inmate's name/ID to open their personalized catalog.
Choose a package. Pick from the approved gift packages for that facility.
Check out. Pay by debit or credit card; iCare handles delivery to the facility.
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iCare packages are typically delivered on the same schedule as regular commissary, so your gift may not arrive the same day you order — it follows the facility's delivery day. Frequency is capped by the facility, often once a week or once a month, because of limited in-cell storage. To avoid problems:
Order ahead of the facility's delivery day.
Respect the package-per-week/month limit.
Enter the inmate's name and ID exactly.
Confirm the person hasn't been transferred before ordering.
Contact & Support
Need
Contact
Website
icaregifts.com
Powered by
Aramark (corrections)
Support hours
7 days a week (see icaregifts.com; some facilities list local numbers)
Because iCare packages are pre-built bundles tied to a facility's approved list and delivered on its commissary schedule, a little planning prevents most letdowns. The most common surprise is timing: families expect a "gift" to arrive right away, but an iCare package usually goes out on the facility's regular commissary delivery day — so if you're sending it for a birthday or holiday, order several days early so it lands on or before the date rather than after it.
The second thing to respect is frequency and storage limits. Many facilities cap iCare orders at one package per week or even one per month, largely because there's limited room to store food and goods in a cell. Ordering a second package inside a restricted window can result in it being held or refused, so check the facility's rule before you buy, and choose one well-rounded bundle rather than several small ones. If your loved one has dietary needs, look for packages that fit them, since you're selecting from set bundles rather than picking every item.
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Finally, get the basics right: enter the inmate's name and ID exactly, confirm they haven't been transferred, and keep your order confirmation. If a package doesn't arrive or an item is missing, iCare's customer service — reachable through icaregifts.com, with hours seven days a week — can look up the order and explain the delivery status. Since Aramark often runs the facility's commissary as well, funding the inmate's own trust account is a good complement to iCare when they need day-to-day items between gift packages.
Order several days ahead of any birthday or holiday.
Respect the facility's package-per-week or per-month limit.
Pick one well-rounded bundle over several small ones.
Enter the inmate's details correctly and confirm their facility.
Pair iCare gifts with a trust-account deposit for everyday needs.
Frequently Asked Questions
Is iCare the same as commissary?
No. Commissary is what the inmate buys for themselves; iCare is a gift package you send from the outside. Aramark often runs both, so they're coordinated.
When will my package arrive?
iCare packages are usually delivered on the facility's regular commissary delivery day, not necessarily the day you order.
How often can I send one?
It depends on the facility — commonly once a week or once a month, due to in-cell storage limits.
Can I choose individual items?
iCare mostly offers pre-built approved packages. You select a bundle rather than picking every item, within the facility's rules.
Find, contact, and support your loved one
Whichever vendor a facility uses, the first step is always the same: confirm where the person is being held and which company that facility is contracted with. Our free tools help you do exactly that, then point you to the right official account, deposit method, and support line.
This support page is provided by AllRecentArrests.us as a free public resource. We are not affiliated with, endorsed by, or sponsored by Aramark iCare or any correctional vendor, and we receive no commission from them. Company names, phone numbers, fees, and policies change often and vary by facility — always confirm the current details on the vendor's official website and with the specific jail or prison before sending money or placing an order. Nothing here is legal or financial advice.
